Frequently Asked Questions
Everything you need to know about your Park & Fifth experience.
How long does it take for my order to ship?
Most of our pieces are made-to-order to ensure quality and sustainability. Standard production and shipping typically take 2-4 weeks, though 'Ready to Ship' items are processed within 2-3 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that custom-made pieces and final sale items are non-refundable.
How do I find my correct size?
We recommend consulting our detailed Size Guide located on each product page. Since our silhouettes vary, we suggest measuring your bust, waist, and hips to ensure the most accurate fit.
Can I make changes to my order after it has been placed?
Because we begin processing orders quickly, we can only accommodate changes within 24 hours of purchase. Please contact our support team immediately for assistance.
Do you offer international shipping?
Yes, Park & Fifth ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
Are your garments ethically produced?
Quality and ethics are at our core. All Park & Fifth garments are designed and ethically manufactured in Vancouver, Canada, ensuring fair labor practices and high-quality craftsmanship.